Data Entry/Customer Service-Help Desk Agent
Position Title: Data Entry/Customer Service-Help Desk Agent (Part-Time)
Department: Charitable Funds Management Solutions
We are a nonprofit charitable organization looking for skilled individuals who can assist in processing donor pledge information and provide customer support. The ideal candidate is detail-oriented, able to handle multiple urgent tasks and manage time wisely. Candidate should be able to help solve problems on his or her own and as part of a team.
Qualifications:
- Experience with data entry/customer service
- Excellent written and verbal skills
- Solid knowledge of Microsoft Excel’s basic accounting functions (mandatory)
- Strong computer skills and the ability to learn new programs and processes
Preferred Qualifications:
- Experience working with Microsoft Access, Microsoft Dynamics CRM, and Zendesk an advantage
- Experience in account management
Candidate must pass a skills test (Microsoft Excel functions and writing skills.)
Compensation based on Microsoft Excel skill level and database knowledge expertise.
Salary: $16.00-$17.00/hr
Job Type: Part-time; flexible hours (M-F between 8:30 AM -5:30 PM)
Only those applicants seeking no more than 25-30 hours weekly year round will be given serious consideration.
To apply, please email your resume to customerserviceagent@charities.org
No phone calls or recruiter inquiries.
Learn more about America’s Charities including our mission, vision, and core values on our About Us page.
America’s Charities is an Equal Opportunity Employer. Join our team today!