United Way of the National Capital Area gambles on a new giving model

When William A. Hanbury took the helm of United Way of the National Capital Area in 2009, he knew he wasn’t signing up for an easy job. The organization was still struggling to erase the stain of damaging financial scandals, and the recession was making donors hesitant to open their wallets. 

But the obstacles just kept coming. In his first week, 21 major nonprofit partners dropped their affiliation with the group. Then he discovered the organization had been negligent in paying some bills. And he soon decided that the staff needed overhauling and its infrastructure needed rethinking.

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