Position Title: Funds Management Coordinator (Part Time/ Full Time)

Position Title: Funds Management Coordinator (Part Time/ Full Time) 

Department: Charitable Funds Management Solutions

Job Description:

America’s Charities inspires employees and organizations to support causes they care about. We do this to bring more resources to the nonprofits that are changing our world. 

We are looking for skilled individuals who can coordinate multiple client requirements related to fund processing and reporting.  The ideal candidate is detail-oriented, able to handle multiple urgent tasks, and manage time wisely.  Candidates should be able to help solve problems on their own and as part of a team. There is an option for remote work*. 

Specific Responsibilities: 

• Coordinate with account team and client on all aspects of deposit/donation reporting and invoicing.
• Provide reporting and support to account teams and charity/campaign clients. 
• Ensure timely and accurate processing of pledge/donor data on assigned accounts. 
• Compare and analyze deposits, invoices, and contribution data.
• Reconcile and process payments in a timely manner and work directly with the client to resolve pledge and fund processing issues. 
• Provide customer service to donors and charities through the customer ticketing system 
• Analyze and update procedures to create organizational efficiencies and reduce errors.  

Education and Experience Requirements: 

• Some college or 2 years work experience in a relevant analytical or financial field 
• Demonstrable working knowledge of MS Excel
• Experience working in a fast-paced and deadline-oriented environment 
• Excellent oral and written communications skills 
• Strong computer skills and the ability to learn new programs and processes.   

Candidate must pass a Skills Test (MS Excel functions and written communication skills) – skills test offered remotely

Salary $19-20/hr  (FT and PT)

Job Type:

Full Time  9AM – 5PM EST – hybrid position  (3 days in HQ)

Part-Time; flexible hours (M-F between 8:00 AM -6 PM EST) –  Ideal for Stay At Home Caregivers

*Remote work criteria 

• Secure computer set-up , Reliable high-speed internet connection 

• Ability to handle voice calls with minimal background noise 

Applicants please email your resume to: customerserviceagent@charities.org

No phone calls or recruiter inquiries. America’s Charities is an equal opportunity employer.