Sarah Ford | April 1, 2014

Measuring The Inn’s Effectiveness

The Children’s Inn at NIH has provided “A Place Like Home” for the more than 12,000 children and families who have stayed at The Inn since it opened in 1990.  In order to see if they were meeting the needs of families and ensure that resources are applied in the most optimal way, The Inn launched a strategic evaluation plan last year to demonstrate mission impact and organizational effectiveness. 

The first part of the strategic plan was a family survey. From June to September 2013, caregivers and patients over the age of 18 were asked to complete a survey designed to guage why they chose the NIH for treatment, how The Inn impacted their emotional, social, and financial well being, and what programs and services were particularly beneficial.  

The survey results revealed that:

  • without The Inn, families would have trouble coming to the NIH for treatment due to housing costs;
  • anxiety levels were reported to have decreased for both the caregiver and child during their stay at The Inn; and
  • families appreciated the wide array of programs and activities offered.

The Children’s Inn at NIH now has concrete data to show that they are meeting the goals of their mission.  This information will be used to continue to improve current services and meet teh changing needs of patients and families.

This information was extracted from a section of The Inn’s Spring 2014 Newsletter. To read the entire newsletter, click here.

Get Our Fundraising Insights Straight To Your Inbox

Explore More Articles

Funds Management Associate

February 24, 2024

Department:  Charitable Funds Management Solutions We are a non-profit charitable organization looking for skilled individuals who can coordinate multiple client requirements related to fund processing…

Read Article
World Sleep Day

World Sleep Day

February 20, 2024

World Sleep Day, which takes place on March 15th in 2024 ( March 14, 2025 for those who like to plan ahead), was founded by…

Read Article
EMP. App. Day

Employee Appreciation Day

February 20, 2024

Taking place on the first Friday of March each year, Employee Appreciation Day is the perfect time to show your gratitude for the hardworking staff…

Read Article

Get Resources and Insights Straight To Your Inbox

Receive our monthly/bi-monthly newsletter filled with information about causes, nonprofit impact, and topics important for corporate social responsibility and employee engagement professionals, including disaster response, workplace giving, matching gifts, employee assistance funds, volunteering, scholarship award program management, grantmaking, and other philanthropic initiatives.