Client & Donor Support
Our team is an extension of yours and we value the opportunity to provide quality, personal support through 1-on-1 conversations with your team, as well as through responsive support to your employee donors.
Do one of your employees need assistance?
Offering multi-channel support, America’s Charities’ Donor Services team has received a steady 94% customer satisfaction rate from donors they assist, and 70% of issues are resolved within one hour. Your employees are welcome to contact our team for assistance anytime via phone, email, or our mobile-friendly donor services portal (which includes a live chat feature):
Call Us: Toll free: 800 458 9505 extension 1 | Direct line: 703 957-7888
Email Us: help@charities.org
Live Chat & Donor Services Portal: www.charities.org/support
Do you need assistance with your campaign?
Please contact your Account Manager: