Client & Donor Support

Our team is an extension of yours and we value the opportunity to provide quality, personal support through 1-on-1 conversations with your team, as well as through responsive support to your employee donors.

Do one of your employees need assistance? 

Offering multi-channel support, America’s Charities’ Donor Services team has received a steady 94% customer satisfaction rate from donors they assist, and 70% of issues are resolved within one hour. Your employees are welcome to contact our team for assistance anytime via phone, email, or our mobile-friendly donor services portal (which includes a live chat feature):

Call Us: Toll free: 800 458 9505 extension 1   | Direct line: 703 957-7888

Email Us:  help@charities.org

Live Chat & Donor Services Portal: www.charities.org/support 

Do you need assistance with your campaign?

Please contact your Account Manager: