Lavelle Donnelly leads the Charitable Funds Management Solutions department, providing oversight, leadership, and guidance to the team. The department is responsible for the collection and distribution of more than $30 million annually to 5,000 charities nationwide.
Lavelle has been involved in processing names, pledges, and funds for America's Charities' private and public sector campaigns since 2002. Rising through the ranks at America’s Charities, she has gained an in-depth perspective and skill to implement quality control procedures that allow the easy tracking of funds and data. Her experience is focused on the use of technology to provide solutions to a client’s customized needs while ensuring the accuracy of fund distribution.
In looking for ways to retain clients by providing good customer service, Lavelle established America’s Charities' donor Help Desk that now serves 19,000 donors and 5,000 charities. Her success in managing high revenue accounts started half-way around the world in the Philippines, where she was a money-market trader managing funds of high net-worth individuals and various top 100 corporations in one of the nation’s largest banks.
Lavelle received a B.S. in Tourism Management with a minor in Economics and has done post-graduate studies in Educational Psychology from the University of the Philippines. She also has a Project Management Certificate from George Mason University.